Customer Service Department

The Baker Company has a fully-staffed Customer Support Department, available to answer any questions you have regarding our products.

Our customer support representatives:

are trained and knowledgeable about Baker's entire product line
are available to discuss any details regarding product features
have the resources to help you determine the right product for your needs
can provide you with detailed product specification information and drawings
can help you determine any options you may need
can provide you with detailed price quotations

Customer Service Department
Phone: 1-877-350-6414

Email: Sales@bakerbioscience.com

Technical Support

Every unit comes backed by a team of leading experts who thrive on problem solving for customers, offer extensive training and support, and place safety above all other priorities.

Fill out the form below to or call us to speak with a live service technician from Baker BioScience Solutions who will diagnose and fix your problem or refer you to a local service company specializing in refrigeration systems.

1. Your Contact Information

Name
Title
Department, Floor, Room Number
Company or Institution
Address 1
Address 2
City
State or Province
ZIP or Postal Code
Country
Phone
E-Mail

2. Your Message

Use this area to provide any additional information to help us fill your request

3. Your Response Preference

How would you like us to deliver your answer?
By E-Mail
By Fax
By Mail

4. When We Follow-Up

How would you like us to follow-up your query?
By phone.
Please have my sales representative call.

5. Time Sensitivity

Baker Company Technical Help requests are acknowledged daily. Please indicate your level of priority.
Emergency Response
Normal response

6. About Warranted Product

If your query is related to a specific product, please provide product information:

Type of Product:
Product Name:
Model Number:
Serial Number:

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